Shipping policy

At The Boneless Couch, we offer free worldwide shipping on all orders. Every order is shipped securely with full tracking, so you can shop with confidence knowing your sofa is on its way from checkout to your living room.

Our mission is to deliver modern boneless sofas and compressed furniture safely, efficiently, and with clear communication at every step.

Free Worldwide Shipping

Free shipping applies to all destinations and all orders
No minimum order value required
Shipping costs are automatically covered at checkout

Please note:
Import duties, taxes, and customs fees are not included and remain the responsibility of the customer. We recommend checking with your local customs office before placing an order.

Due to the nature of furniture logistics, exceptionally large or heavy items may require special handling. If this applies to your order, we will contact you before dispatch.

Order Processing

Orders placed before 23:00 are processed the same business day
During peak periods, please allow 3–5 business days for processing
Orders placed on weekends or public holidays are processed the next business day
Once your order ships, tracking details are sent via email

Shipping & Delivery Times

We aim to dispatch all orders within 3–5 business days.

Estimated delivery times (after dispatch):

North America: 5–10 business days
United Kingdom & Europe: 30–45 business days
Australia & New Zealand: 30–45 business days
Asia, Middle East & Rest of World: 25–45 business days

Delivery times are estimates and may vary depending on location, customs clearance, and local courier services.

All orders are shipped using tracked courier services such as DHL, FedEx, UPS, or trusted freight partners for larger furniture items.

Delivery Information

Delivery estimates exclude weekends and public holidays
Large furniture items may be delivered curbside or to the building entrance, depending on local courier policies
Tracking information is emailed once your order has shipped

If you experience any delivery issues, our support team is always here to help.